Enterprise AI, technical debt, and separating demonstrated business value from hype.
This is the final of five blog entries on increasing technical debt in the Salesforce and SaaS application ecosystem (link to the entire article). Technical debt is rarely mentioned within the bright, shiny promises of AI/ML and particularly generative AI. Early adopters of generative AI...
Read article →In installment 3, we noted that the incidence of proactive governance programs and technical debt accrual are inversely proportional.When the economy hits a bump in the road and corporate financial performance suffers, executive leadership judiciously looks for areas to cut costs and find new...
Read article →In our second installment, we covered Salesforce’s Maturing and expanding cloud footprint in the enterprise and its implications for technical debt. Sidebar: "Show me the incentive, and I will show you the outcome.", Charlie Munger, former Vice Chairman of Berkshire Hathaway.An enterprise's...
Read article →In our first installment, we covered "The power of the Salesforce platform" and the lack of governance contributing to technical debt. In this second installment, we will cover the topic of Salesforce’s Maturing and expanding cloud footprint in the enterprise, and it's contribution to accruing...
Read article →The growing risk and cost of accruing technical debt for Salesforce customers and other SaaS enterprise appsThis is the first blog article installment in a mini-series of five causes on the topic of Salesforce governance, digital operating model design and operation. Please do chime in with your...
Read article →Every executive I have spoken with during the past year is scrambling to place their AI bets, to figure out how to navigate the hype from what is real today and what will the future bring. Recent popular press musings abound on the topic of OpenAI and whether one is an AI "Doomer" or...
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